If you're using Bookmap with a Rithmic connection through Leeloo and see a "permissions denied" or similar error when trying to load instruments (such as ESU5), it’s typically due to missing data permissions—specifically Market Order Data (Level 2).
"Permission denied: Market order data not enabled."
Leeloo Rithmic accounts do not include Level 2 (Market Depth) data by default. Bookmap requires this permission to display full order flow and depth of market.
Contact Leeloo Support and request that Level 2 Market Order Data be enabled for your Rithmic account.
Confirm that your Bookmap license is active and linked properly to your Rithmic credentials.
Once Level 2 is enabled, restart Bookmap and reconnect.
If you need assistance, email:support@leelootrading.com
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