Our Evaluation Accounts are recurring 30 day subscriptions**. Unless you cancel the subscription, you will automatically be billed every 30 days to keep the account active and give you as much time as you need
- ** The only exception is the 14 day Express Promo. It is NOT a recurring subscription and will expire automatically in 14 days. Express Promo INFO
Subscription Renewal thru recurring payments:
Renewal/Recurring payments ONLY renew the expiration date, not your initial balance.
When you renew your subscription with recurring payments, you do not lose any profit or loss in your account, you are just renewing your expiration date
so you can continue trading your same account. However, if you are unable to trade your account due to meeting your trailing max loss limit, you will need to purchase a reset
to restore the balance back to initial balance to continue trading your account. Renewal/Recurring payments ONLY renew the expiration date, not your initial balance.
Many traders continue trading within their account for months to reach the profit target, so the recurring subscription allows them to continually carry their balance forward.
Failed Performance Account Payment:
To be able to operate, trade and receive payouts, your PA must have an active data subscription. If payment fails, and you wish to reactivate your PA, a $69 re-connection fee will be assessed, in addition to the uncollected Performance Account Fee. Send a support ticket immediately to let us know. If payment is not made within 24 hrs after payment failure your Account will not be reconnected.
Traders are permitted to operate more than one Evaluation/ Performance Account concurrently. CLICK HERE
for more info.
Cancelling Account Subscriptions
for instructions. It is the trader's responsibility to cancel unwanted subscriptions before the autorenewal date. NO REFUNDS. Failing an account (reaching your drawdown limit) does NOT deactivate a subscription. Unless you cancel, you will continue to be charged.
- 14 day Express Promo - This is the only Evaluation account that does NOT need to be cancelled by the trader. It expires on it's own in 14 days.
A Friendly Reminder...
1. Failed Recurring Payments.
Please make note of each account's renewal date and ensure your information is up to date and will process successfully. Be aware PayPal sometimes bills a day or two early. If your recurring payment fails for any reason the account will expire and we are unable to reactivate it. It requires us to establish a new account for you and manually adjust the account balance/ ALTV. As a one time courtesy for a failed payment, you will be permitted to pay a $69 admin fee along with the uncollected subscription fee and we will recreate the account. Your profit will be added to the new account but all accrued days will be lost. (You will need a min of 10 new, actively traded
- If you use PayPal, you will need to contact them for how to update any payment details.
- If you use a credit card and choose Stripe as your payment gateway, you can log into your member's area and go to 'useful links' and click on 'update credit card info'.
2. Cancelled Recurring Payments
. If you cancel your recurring payment (accidentally or regretfully),
and your account therefore expires, we are unable to reactivate the account. It requires us to establish a new account for you and manually adjust the account balance/ ALTV. As a one time courtesy, you will be permitted to pay a $69 admin fee along with the subscription fee and we will recreate the account. Your profit will be added to the new account but all accrued days will be lost. (You will need a min of 10 new, actively traded